Student Systems Analyst

UNIVERSITY OF NORTH CAROLINA - CHAPEL HILL   Chapel Hill, NC   Full-time     Education
Posted on June 21, 2022
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Student Systems Analyst

Position Number: 20003233

Vacancy ID:  NF0006043

Department: Information Technology-SOM-420401Information Technology-SOM - 420401

Classification/Appointment Type:  EHRA Non-Faculty

Full Time Equivalent (FTE):  1

If time-limited, estimated duration of appointment:  

Hours Per Week:  40

Work Schedule:  

Job Code ID:  IT Business Systems Analyst-1

Salary Shown to Applicants (Hiring Range):  Dependent Upon Qualifications

Salary Grade Equivalency:  

FLSA Designation:  Exempt

Duties Exempt:  Yes

Department Description:  School of Medicine IT is the centralized Information Technology group within the School of Medicine. It is the
main interface with UNC Information Technology Services department and consists of the following units: Client
Services and Support, Information Security and Privacy, Academic Technology, Research IT, and Infrastructure
and Operations. School of Medicine IT provides centralized computer services and information system
resources for the entire School of Medicine community, from medical students to faculty to staff. The School of
Medicine consists of 9000+ employees. Services provided include applications support for administrative,
clinical, and research development, walk-in, deskside, and remote support, resources supporting research
activities, and support for network access to resources available on campus and the Internet. School of
Medicine IT also provides extensive web/graphics development and support, and the development of numerous
web-based database projects. Other services include information Security, a variety of digital media services
including video conferencing, support of classroom video systems, and video recording, production and editing.

Equal Opportunity Employer:  The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Position Discription:  The Student Systems Analyst will work with a dedicated technical team in support of the educational mission of
UNC School of Medicine (SOM). The primary function of the Student Systems Support team is to deliver
technical support services for student information & administration systems for SOM educational programs. The
Student Systems Analyst will support a wide range of Student Systems applications. In-scope systems include
but are not limited to our curriculum management, evaluation, and clinical scheduling system one45, our
admissions platform Slate, and our Student Success and advising application Navigate. We are looking for a
bright, talented individual who values teamwork and collaboration in support of our mission to become the
nation’s leading public school of medicine.
While experience with these tools or similar tools is preferred, In depth training on these specific applications will be provided.

Essential Skills, Knowledge and Abilities:  Candidates should be Mission Driven and values should align with the Values of SOM IT
Service, Trust, Authenticity, Innovation

  • Service Oriented
  • High levels of professionalism
  • Hard working and detail oriented
  • Great communication and collaboration skills
  • Able to work independently and on a team
  • Able to work collaboratively with a variety of stakeholders (technical, faculty, leadership, administrative)
  • Ability to translate between technical and non-technical terms
  • Respect and value a diversity of thoughts, opinions, backgrounds, and personalities
  • Excited about exploring new technologies
  • Lifelong learner with growth mindset
  • Software management and configuration of complex information systems
  • Strong computer skills (Windows, Microsoft Office, SQL, Database Mgmt, Wordpress)
  • Experience providing technical support
  • Experience with data and reporting tasks
  • Excellent problem solving/troubleshooting skills

Education Requirements:  Master’s or Bachelors and 0-2 years’ experience; or will accept a combination of related education and experience in substitution.

Preferred Qualifications:  

Required Licenses/Certifications:  

Qualifications and Experience:  

  • Direct experience supporting administrative student software systems
  • Experience with technical environments in support of Higher Education, or Health Sciences
  • Survey design and administration
  • Basic programming/database knowledge
  • Experience integrating systems and data using API and ETL technologies
  • Experience with data visualization tools such as Tableau and Power BI
  • Project Management experience
  • Experience with Project and Work Management tools
  • Experience with IT Service Management systems
  • Basic knowledge of statistics, data, and reporting
  • Consultancy skills
  • Presentation skills

Quick Link for Direct Access to Posting:

Department Contact Name and Title:  Matthew Tucci HR Consultant 

Department Contact Telephone or Email:

Posting Open Date:  06/16/2022

Posting Close Date:  07/22/2022

Open Until Filled:  No

Office of Human Resources Contact Information:  If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.