Senior Solutions Engineer - 00053766

UNIVERSITY OF NORTH CAROLINA - CHAPEL HILL   Chapel Hill, NC   Full-time     Education
Posted on June 15, 2022
Apply Now

Senior Solutions Engineer

Position Number: 00053766

Vacancy ID:  NF0006032

Department: ITS - Enter Rpt and Dept Sys-603500ITS - IT Infrastructure - 605000

Classification/Appointment Type:  EHRA Non-Faculty

Full Time Equivalent (FTE):  1

Full Time/Part Time Permanent/Time Limited: 

If time-limited, estimated duration of appointment:  

Hours Per Week:  40

Work Schedule:  

Job Code ID:  IT Analyst/Programmer - 2

Salary Shown to Applicants (Hiring Range):  $90,000 - $110,000

Salary Grade Equivalency:  

FLSA Designation:  Exempt

Duties Exempt:  Yes

Work Location:  

Department Description:  

ITS Enterprise Reporting & Departmental Systems (ERDS) manages the data warehouses, reporting tools and data access for administrative system reporting at UNC-Chapel Hill. The group also provides middleware services and database administration for enterprise applications. The reporting capabilities (which include Infoporte, Tableau and SAS) enable faculty and staff to access data and present it in the form that is most useful for student, financial and human resources information.

Equal Opportunity Employer:  

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Position Discription:  

This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.

This position will implement infrastructure solutions that fit into the Middleware Services portfolio. The Middleware Services team provides application infrastructure support for services that include Sakai, Single Sign On, Splunk, Carolina CloudApps, Ansible/AWX, Java environments, Tableau, SAS, wiki services, source code control systems, and traditional web services. 

The position responsibilities fall between traditional system administration & application development. We provide the glue that binds those roles in support of our application infrastructure responsibilities. This position will act as a primary administrator who runs applications at an enterprise scale. Working in conjunction with the backup administrator(s) and the service owner(s), this position will foster innovative and enhanced solution offerings for campus. 

We are seeking individuals who can move fluidly between projects and to help define/implement technical solutions that benefit the University. The best candidates will have a broad range of technical skills and be able to effectively multitask between numerous high visibility projects. They will understand emerging trends in the IT industry and help determine whether they could enhance our service portfolio. 

The selected candidate will have opportunities to work with cutting edge technologies and applications including Kubernetes, Splunk and Tableau.

The selected candidate must be available for standby rotation for after-hours support.

Essential Skills, Knowledge and Abilities:  

Excellent critical and analytical thinking skills are required, as is the ability to multi-task. 

Candidates must have experience with the following skills: 
Web and/or application server administration 
Scripting skills

Education Requirements:  

Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.

Preferred Qualifications:  

Required Licenses/Certifications:  

Qualifications and Experience:  

.Any exposure to the following skills are a plus: 
Cloud/PaaS solutions 
Log aggregation tools 
Automation tools 
Application development 
Linux system administration

Special Physical and Mental Requirements:  

Quick Link for Direct Access to Posting:

Department Contact Name and Title:  

Department Contact Telephone or Email:  

Posting Open Date:  06/09/2022

Posting Close Date:  07/04/2022

Open Until Filled:  No

Office of Human Resources Contact Information:  If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.