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McClatchy

808 Throckmorton St.
Fort Worth , TX
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Inside Sales Representative - Part time

McClatchy
Fort Worth, TX Part-time
Posted on August 26, 2018

McClatchy has an exciting opportunity for an Inbound Media Consultant in our Center of Excellence Call Center. The successful candidate will drive growth for our clients by offering a variety of solutions to best fit the customer’s needs. The successful candidate will also be comfortable offering appropriate solutions for each of our different types of business categories.

Primary Responsibilities:

  • Understand client’s business needs typically in a one-contact close sale cycle to efficiently offer solutions, ensuring they receive their desired ROI
  • Verify all aspects of the ad with the customer prior to placement for accuracy
  • Manage relationship with clients to ensure they receive best-in-class service. Identify opportunities for cross-sell and up-sell
  • Follow credit policies and obtain pre-payment when necessary
  • Service the clients if any post-sale issues occur
  • After the contact, access other opportunities and follow procedures for handing off customer if a larger opportunity is identified
  • Prospect potential opportunities and maintain relationships with existing classified accounts clients
  • Identify and pursue prospects within opportunity categories
  • Service clients across multiple markets and speak to their various value propositions
  • Manages time to focus on outbound classifieds sales calls when not handling inbound

 Key Competencies:

  • Manages a quick sales cycle well
    Is able to make an immediate connection with a client over the phone
  • Understands each client and their unique business needs in order to provide ROI-impactful solutions.
  • Exhibits technical competency, e.g. updating our CRM
  • Thrives in high-volume, fast-paced environment
  • Able to converse with multiple markets, manage various market value propositions, switch gears quickly
  • Embraces change

 Job Requirements:

  • Publishing, advertising or media experience preferred.
  • At least 1-2 years sales experience. Telemarketing sales experience preferred.
  • High School - Required, College - Preferred
  • Ability to work Monday - Friday; occasional Saturdays may be needed. Early evening hours required. 
  • Proficient in Microsoft Word, Excel, and Powerpoint and Google Office Tools
  • Excellent written and verbal communication skills
  • Excellent customer service skills

This is a part time position with competitive hourly pay and up to 28 hours per week.  

This position will initially be based in our Fort Worth TX, Star-Telegram location and will be relocated to our new facility in Irving, TX.

We offer an excellent opportunity to start your Customer Services career.