Logistics Coordinator
Kenco Logistics
Flower Mound, TX
Full-time
Call Center / Customer Service
Posted on October 4, 2017
Kenco is the largest woman-owned third-party logistics company in the United States. We provide integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, real estate management and information technologyall engineered for Operational Excellence.
We are seeking a Logistics Coordinator for our operation in Flower Mound, TX. Below is a description of the job responsibilities.
- Owns the coordination of all Inbound and Outbound orders to/from the site.
- Serves as a key Customer Service Representative at the site, and builds strong relationships with members of the customer sales force.
- Performs daily load planning, routing and coordinating of all deliveries using warehouse and transportation management systems.
- Maintains open communication with customer sales force regarding scheduled deliveries.
- Acts as a central communication hub between network drivers, customers, site personnel, and third party carriers.
- Arranges outsourced carriers as needed.
- Provides critical customer service via telephone and email with consistent professionalism.
- Utilized thorough product knowledge to ensure customers receive the correct product in proper working condition.
- Performs general administrative duties including but not limited to data entry, filing, and telephone/email correspondence.
- Complies with and identifies improvement opportunities in all related Control Procedures, Standard Operating Procedures, and Work Instructions.
- Other duties as assigned by management