Information Technology Technician
GB-SYS, Inc. (Genesis Business Systems)
San Antonio, TX
Full-time
Information Services / Technology (IT)
Posted on August 20, 2019
Information Technology Technician
GB-SYS, Inc.
San Antonio, Texas
GB-SYS, Inc. (Genesis Business Systems) established over 25 years ago as an Information Technology (IT) services company providing a full complement of consulting, professional, and technical services to federal, state, and local government agencies; institutions of higher learning; K-12 programs; assistance organizations; and commercial sector clients, is looking for a full-time Information Technology Technician.
Special Qualifications:
- Must have an Associate’s Degree (or higher)
- An A+, Network+, or Security+ certification is highly desired but not required.
- Must have basic to intermediate knowledge necessary to support troubleshooting and repairing
Systems and Servers running Microsoft Windows. - Must have basic to intermediate knowledge of Active Directory necessary to support management
and troubleshooting. - Must have basic to intermediate knowledge of basic Networking principles necessary to support
Network Administration and troubleshooting - Must have basic to intermediate knowledge of Back-Up technologies (e.g. BackUp Exec) and best
practices.
Summary of Job Duties:
- Assisting clients with computer issues (e.g. troubleshooting and repair). This often involves
physically visiting clients (which are in the San Antonio, Texas area). - Patching, updating, and replacing systems.
- Performing and troubleshooting back up processes and technologies.
- Troubleshooting and analyzing networks and network-based storage systems.
- Providing customer service and assistance with operating computer systems and programs.
- Documenting resolution of problems/service requests or documenting the escalation of requests
to different groups for resolution/remediation.
Requirements: Associate's Degree required.
EOE