Systems Administrator (54263)
Job ID 54263
Department: Northwest Regional Data Center
Location: Tallahassee, FL
Closing date: 03/16/23
Duration of Posting: 30 Days
NWRDC is the State’s leading computing provider in both educational and governmental communities. With a robust, reliable, and secure facility, NWRDC offers a superior infrastructure for system support and application hosting. We also provide 24 x 7 management support for responding to disasters, ensuring uptime, and providing business continuity. Governed by a policy board comprised of our customers, we utilize a shared-cost model to provide leading-edge technology solutions at affordable pricing. As a public institution and auxiliary of Florida State University, NWRDC has long been synonymous with high-quality, affordable customer service.
As a Systems Administrator, your primary duties will include the following:
Responsible for day-to-day administration and oversight of all backup and recovery services hardware and software, including creation and maintenance of backup policies and retentions, performance tuning and monitoring, installation of backup client software, and troubleshooting backup and replication failures. Provides advanced troubleshooting and develops solutions for backup, recovery, and data replication issues to complex system problems, thereby ensuring system reliability. Administration of Backup/Recovery software such as Avamar, Networker, CommVault, Tivoli, and/or Backup Exec. Participates in a team on-call rotation in support of a 24x7 data center.
Anticipate, mitigate, identify, troubleshoot, and develop appropriate technical solutions to backup and restore related issues. Serves as recovery expert and recommends system enhancements to staff and customers. Assists storage team with monitoring, analyzing, and predicting trends for storage equipment performance, space allocation, and data growth to recommend enhancements to the IT storage team. Research and make recommendations on storage products, services, and standards in support of procurement and development efforts.
Advises the management team regarding the development of project plans, proposals, and recommended policies and procedures to effectively administer these backup and storage systems.
Develops and updates documented procedures and processes to ensure the continued operation of the backup/restoration process and storage systems.Other duties and responsibilities as required by the supervisor.
Participates in approved professional development opportunities per NWRDC's policy. Professional development and training are defined as learning undertaken by the employee to maintain and advance their skills, knowledge, and competencies, specifically as they relate and add value to the job and workplace. Other duties and responsibilities as required by the supervisor.
NWRDC provides support for a wide range of state and local government, as well as K- 20 organizations across the State of Florida. These organizations are dependent on NWRDC in order to accomplish their missions. This requires NWRDC to maintain services 24x7, even during times of crisis or emergency. As such, all NWRDC staff are considered essential staff for the operations of the State of Florida.
The ideal candidate will bring the following qualifications to the role:
Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years experience or a combination of appropriate post-high school education and experience equal to six years.
Ability to communicate effectively verbally and in writing.
Ability to convey technical information to technical and non- technical users.
Ability to develop and implement policies, procedures, goals, and objectives.
Ability to document existing and new processes.
Ability to establish and maintain effective working relationships.
Ability to prioritize, organize, and perform multiple work assignments simultaneously.
Ability to utilize problem solving skills.
Ability to utilize technical skills.
Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules, and regulations.
Knowledge of and ability to interpret and apply related University policies, procedures, principles, and practices.
Knowledge of applicable computer software and operating systems.
Knowledge of standard concepts, practices, and procedures within the network and data field.
Florida State University
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses: https://hr.fsu.edu/working-fsu/prospective-employees
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Background Check Requirements
This position requires the successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How to Apply
If qualified and interested in a specific vacancy as advertised, apply to Florida State University at https://jobs.fsu.edu.
Applicants are required to complete the online application with all applicable information. Applications must include work history and all education details (if applicable) even if attaching a resume.