Police Communications Specialist
The City of Benbrook is accepting applications for full time position in Police Communications. Position open until filled.
The City is accepting applications for position of Police Communications Specialist.
SUMMARY OF CLASSIFICATION: Answers emergency calls for service, operates an emergency communications system; types and/or enters information and other data into related equipment.
Performs other duties as assigned.
ESSENTIAL JOB DUTIES: Operates city emergency communications system which consists of telephone, radio, teletype, and other related equipment; receives and logs messages according to prescribed procedures; dispatches police patrol officers, ambulance/fire services, wrecker service, emergency repair crews, animal control officer to locations where requested or needed. Relays information to officers and supervisors regarding persons and vehicles subject to investigation; processes information requests concerning persons and vehicles through the TCIC/NCIC information system. Gives general information to public inquiries; screen calls to determine assistance and information needed; maintains information on stolen vehicles, warrants, vehicle impoundment, cash bond records, booking and release records; maintains complaint call files; processes cash bond receipts; prepares complaint cards for patrol officers; performs general clerical and record keeping activities. Reports malfunctions of communication equipment; maintains security within the dispatching/records area; responsible for sound and/or visual checks on inmates each half-hour to ensure that they are safe and secure; greets citizens and provides information regarding the department and/or directs them to the appropriate employee. Performs other duties as required.
PHYSICAL AND ENVIRONMENTAL CONDITIONS: Ability to move about an office or building. Ability to use office machines, computers, and communication equipment. Ability to work all shifts.
REQUIRED CONTACTS: Employee will work with and communicate with employees, citizens and other law enforcement personnel answering inquiries, processing information and/or making
referrals.
REQUIRED QUALIFICATIONS
KNOWLEDGE, ABILITIES AND SKILLS: Ability to think clearly and speak distinctly under pressure and urgency. Ability to understand and follow oral and written instructions and recall information correctly. Ability to properly handle several activities at one time; accurately transmit and receive messages; exercise good judgement in evaluation of job-related situations. Ability to make sound decisions; keep accurate records; and deal courteously and effectively with the public and associates.
MINIMUM EDUCATION, EXPERIENCE AND CERTIFICATION: High School diploma or equivalent; eighteen years of age; type a minimum of 40 wpm; knowledge of computers and office machines
JOB SUMMARY
Operates city emergency communications system consisting of telephone, radio, teletype and other related equipment.
QUALIFICATIONS
- High School diploma
- Eighteen years of age
- Type a minimum of 40 wpm
- Knowledge of computers and office machines
Emergency Communications Experience Preferred
Salary Range: $48,988 to $65,649 annually
Position open until filled
The City of Benbrook is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
EOE