Mental Health Navigator
Mental Health Navigator
Salary starts at $17 to $20 per hour.
This is a Case Management for Clients type of position within the organization.
Purpose: To assure quality of services, customer satisfaction, staffing and the provision of clinical support services are in place across CenClear enrollment to discharge.
Hours: Full-time position: 40 hours per week; 52 weeks per year.
This position will service the Philipsburg, PA.
Qualifications:
- Bachelor’s Degree in mental health or related field
- Knowledge of staffing processes
- Knowledge of Mental Health programs
- Knowledge of QA processes
- Knowledge of community resource
- Must be able to adapt hours to needs of position
- Must possess excellent verbal and written communication skills
- Must have access to telephone and internet
- Must be able to identify with the agency Mission and support the agencies Philosophy
General Description of Duties:
- Quality Assurance: To establish and maintain systems to monitor quality assurance throughout the MH Division by monitoring delivery of services, problem identification, and resolution.
- Staffing: Coordinate/Staff all staffing needs for outpatient services once case assignment occurred
- Customer Satisfaction: To establish and maintain a system to evaluate and maintain customer satisfaction across the MH Division.
- Enrollment/Discharge: To establish and maintain timely enrollment and discharge of consumers in MH services.
- Resources: To assure all necessary resources are available to provide quality case management to consumers.
- Communication: To assure that communication occurs in a timely manner among all persons needing to know.
- Case Management Coverage: To assure that consumer’s needs are met when a therapist has not yet been assigned or in a staff absence, and that those services, if billable, are billed appropriately.
- Accountability: To assure that requirements for key result areas are being met.
Physical Requirements:
- Lift and carry objects over 30 pounds.
- Reach over head.
- Bend to reach objects from the floor.
- Stand for an extended period of time with reasonable breaks.
- Sit for extended periods of time with reasonable breaks.
- Assist in relocating office furniture.
- Operate office machines.
- Vision and hearing within normal limits.
This is a full time position with excellent benefits. Benefits include medical insurance, life insurance, short term disability, 401k plans, and paid days off.