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Permanency/Case Management Director

ACH Child and Family Services
Omaha, NE Full-time
Posted on August 16, 2019

Director of Permanency/Case Management Director

Department:  “Our Community, Our Kids”
Supervisor:  Chief Operating Officer
Direct Reports:  Permanency Manager
Position Function:
Responsible for the development, management, and evaluation of program services, guidelines, procedures, policies, activities, and budget information. This position works with communities, elected officials, administrative staff in other agencies providing services to abused and neglected children and their families, judicial, legal, and law enforcement personnel, medical and treatment professionals, fiscal, human resources, business management, audit division, and government relations. This position interacts routinely with Texas Department of Family and Protective Services (DFPS) staff, including State Office CPS Division, regional management team, regional and local child protective services boards, and other stakeholders.
Education: A Master’s degree from an accredited college or university is required. A Child Placing Agency Administrator Licensure is preferred.

Experience: Five years full-time consultative, supervisory, managerial, social service, professional, or the technical work that must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including complex written material or DFPS experience.


Five years full-time with Master’s degree from an accredited college or university.

Functional: In depth knowledge in the area of Ongoing Services to families. Knowledge of program planning and implementation. Knowledge of agency policies, procedures, and regulations. Skills in establishing and maintaining effective working relationships. Skills in effective verbal and written communication. Ability to gather, assemble, correlate, and analyze facts. Ability to prepare clear and concise reports. Ability to develop and analyze special projects. Ability to supervise the work of others. Ability to manage program activities, establish goals, and objectives and devise solutions to administrative problems. Ability to travel locally and within the region.
Working Conditions:
Position includes interaction with parents, guardians, and conservators as well as to youth with behavioral problems, including possible physical aggression. A personal vehicle is required for travel.

Exposure to Confidential Information:
The Director of Permanency will have access to confidential records including youth files, foster care and adoption records, and foster parent information. Must maintain confidentiality and follow policies related to personnel records and client records.
Key Expectations/Responsibilities:
 Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics.
 A commitment to empowering others to solve their problems.
 Value a nurturing family as the ideal environment for a person.
 A conviction about the capacity of people to grow and change.
 The ability to lead and manage staff.
 The ability to develop goals for the program and implement strategies for achieving these goals.
 The ability to establish a respectful relationship with persons served to help them gain skills and confidence.
 The ability to work collaboratively with other personnel and/or service providers and professionals.
 The capacity to maintain a helping role and to intervene appropriately to meet service goals.
 The ability to set appropriate limits.
 Performs other duties as assigned and required to maintain unit operations.
 Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.
 Attends work regularly in accordance with agency leave policy.

 Conduct regular group and individual supervision meetings.
 Participate in meetings with collaborating partners and agencies.
 Participate in ACH Leadership meetings.
 Provide leadership in quality improvement process and planning meetings as needed to facilitate quality care.
 Reviews and provides consultation on complex, sensitive, high profile cases and staff issues.
 Utilizes appropriate management skills, abilities, and resources to meet program and agency goals and quality delivery of required services.
 Supervises staff in compliance with administrative policies and procedures and practices.
 Consults, advises, and collaborates with other governmental agencies, community organizations, the general public, and other agency staff.
 Develops plans to implement the agency’s mission, laws, rules, and regulations in the region.
 Develops operating guidelines and implementations procedures in the region in accordance with the program and agency policy.
 Responsible for the professional development of all employees in the department.

Training and Supervision:
 Attend continuing education necessary to expand knowledge and maintain certifications or licenses.
 Communicate regularly with supervisor and seek supervision when appropriate.
 Participate in and sometimes conduct in-service training.

We offer Relocation Assistance

Please apply at: HireMeACH . org

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.